PROCESS DOCUMENTATION AND COMPLIANCE
Understanding the risk profile that your organization is willing to take with regards to RPA and automation in general to build on long-term streamlined operations
- Legal structure, governance levels, rules and documentation – Why it is necessary to move from “workshop-based” projects to “manufacturing” levels of automation operations
- Naming convention of bots, controls and audits trails – How to empower people and improve controls on bots through a proper risk management strategy
- Importance of EOC (end-user computing) control for compliance purposes and long-term legacy (knowledge transfer) – Easier said than done?