zsuzsanna-konyves_corning_connect-minds_RPA-Automation-conference_Budapest-2022

Zsuzsanna Konyves

Senior Manager Digital Applications, Corning (Hungary)
corning_logo_connect-minds_RPA-Automation-conference_Budapest

Speaker Info

Speaking Session

DEFINING THE RIGHT STRUCTURE TO SERVE THE “HIGHER VALUE ADDED” PATH OF GBS

CoE, global organization, local initiatives – Setting-up the right long-term operating model of automation departments in SSC/GBS environment to leverage on collaboration and yield concrete RoI

  • Global set-up vs. local process area initiatives – how to harmonize processes and optimize license sharing costs
  • Challenges in synchronizing different automation projects geographically and global roll-outs due to local specificities – transparency, communication, collaboration
  • The success of automation depends greatly on the structure – Pre-funded vs. charging model?