Supported by

Program for Thursday 19 May 2022

– with the support of Adaptive Solutions & Advisory Group | Your dedicated partner for SSC/GBS operations’ efficiency –

1. [CHALLENGES AND PITFALLS OF AUTOMATION]
   Untold stories and practical lessons learnt of a 6-year journey with RPA and how it impacts future automation projects
   Presented by: Justina Kasiuleviciute, Sr. RPA Production Support Manager, AmerisourceBergen – LT
    
2. [PEOPLE FACTOR IN AUTOMATION]
   Difficulty to find and hire skilled people, coping with the fast evolution of the technology, investing in up-skilling programs, citizen developers and streamlining knowledge transfer and documentation
   Presented by: Daria Wronska, Command Center Senior Manager, COTY – PL

*Registration to the Connect Minds’ Online Breakfast Meetings Series is free of charge and exclusively reserved to professionals employed by SSC/GBS organizations.
Right to access is at the discretion of the organizers who can refuse the registration of individuals not working in an SSC/GBS organization.